FAQ's
General Questions/Answers
Frequently Asked Questions
Although you’ve gone through our company and our services, you may still have some questions in your mind. Get answers to some of them!
How much does a typical leak repair cost?
As every job is different, so our prices vary depending on the depth, location, complexity, accessibility, and severity of the leak. Once we inspect the issue, we charge a diagnostic fee before starting the repair work.
Do you offer flexible payment plans or financing?
Yes! We partner with financing providers to offer flexible payment options for larger projects, including repiping, sewer line replacement, or new system installation.
Can I get an estimate before scheduling a technician?
We offer approximate estimates over the phone for common services. For an accurate quote, an in-person inspection is always best, especially for hidden leaks or complex repairs.
Do you charge for diagnostics even if I don’t move forward?
Yes! A standard diagnostic fee applies, but there’s no obligation to proceed with the repair. So, you’ll receive a full report to keep, and we’ll answer all your questions before you decide.
Any Questions? Ask Us!!
Have Questions About Our Standards?
We follow strict plumbing codes and handle everything, so let us show you how easy it is to work with a licensed, local expert.
Get More About Our Services
FAQs About Our Service & Scheduling
Want to know more about what we offer, specific to DMV areas? Here are some common questions that may come to your mind.
What areas do you serve?
We cover:
- Washington, DC – all 8 wards
- Montgomery County, MD – Bethesda, Rockville, Silver Spring
- Prince George’s County, MD – Bowie, Hyattsville, College Park
- Northern Virginia – Arlington, Alexandria, Fairfax, Springfield
How soon can you schedule non-emergency service?
Most routine appointments are typically available within 1–2 business days. Maintenance plan members receive priority scheduling and can often book same-day.
Is there an extra fee for weekends or after-hours?
No! Our rates remain the same 24/7 and there are no hidden “after-hours” surcharges. Thus, we confidently say Clog Rooter is always easy on your budget.
Do you offer weekend and after-hours service?
Yes! We never charge extra for weekends or evenings. Our emergency response pricing is consistent 24/7.
Can I schedule online?
Absolutely! You can request service through our website anytime. One of our local coordinators will confirm the appointment within the hour during business days.
Sort Technical Queries
FAQs About Our Technical & Compliance
Get peace of mind with our reliable and professional plumbing services that follow all local codes and come with a 100% workmanship warranty. Check out these common questions and learn more about us in this regard!
Are your plumbers licensed and insured?
Yes! All our technicians hold DC, MD, and VA state plumbing licenses, carry full insurance, and undergo continuous training. We meet or exceed all regional licensing requirements.
Do you handle permits and code compliance?
100%. We know the specific regulations for each jurisdiction we serve. So, we secure all required permits for work in DC, Montgomery County, Prince George’s County, and Northern Virginia, and ensure everything meets local plumbing codes.
Will you take care of service inspections?
Yes! We handle all required service inspections as part of our process. From water heater installation to sewer line repair and backflow testing to remodeling, we coordinate with local inspectors to ensure the work meets city and county codes.
What kind of warranty do you offer?
We guarantee our workmanship for one full year. Manufacturer warranties on parts (water heaters, fixtures) and systems we install also apply.
Protect Your Property Year-Round!
Our maintenance plan helps you catch small issues before they become big ones. With our two annual inspections, save your money and avoid emergencies.
Give Us A Chance to Prove It!
Contact our support team or submit a Request. We’ll get back to you within 1 business hour.
Ask About Our Maintenance
FAQs About Our Maintenance Plans
Our plumbing maintenance plans are easy to follow. Learn more about them!
What’s included in your annual maintenance plan?
Our annual plan typically covers:
- Two full plumbing inspections per year
- Priority scheduling for emergency service
- Detailed condition reports and service tracking
- 15% discount on parts and labor
And this is all that is ideal for DC rowhouses and MD townhomes.
How do I join the maintenance plan?
We have a simple and easy plan for you. Just click “Join Our Maintenance Plan” or call us at (240) 855-7077. We’ll thoroughly explain the plan, answer all of your questions, and book your first inspection at your convenience.
Is this plan for homeowners only?
Not at all. Our plans are perfect for landlords, HOAs, and multi-unit property managers who want reliable plumbing and reduced service costs.
What’s the most common issue your plan helps prevent?
Our plan mainly caters to early-stage leaks, pipe corrosion, water heater failures, etc. As many major repairs start as small issues, so our plan caught them before they get expensive.